Privacy Policy
Last updated: January 2026
This Privacy Policy explains how Mongur collects, uses, and protects your information when you use our website and services. By using Mongur, you agree to the practices described here.
1. Information We Collect
Account Information
- Email address, name, and account credentials.
- Plan selection and subscription status.
Study Content
- Files you upload (PDFs) and metadata such as file name, size, and page count.
- Generated outputs such as summaries, flashcards, and quizzes.
Usage Data
- Usage metrics like processed pages, runs, OCR usage, and feature usage.
- Device and log data (IP address, browser type, timestamps).
Payment Information
- Payment details are handled by our payment processor. We do not store full card details.
- We store billing status and subscription identifiers to manage your plan.
2. How We Use Your Information
- Provide the service (processing PDFs and generating study materials).
- Maintain your account and subscription.
- Monitor usage limits and system performance.
- Improve product quality and reliability.
- Communicate important updates or support requests.
3. AI Processing
To generate summaries, flashcards, and quizzes, we process your uploaded content using AI systems. We only process what is required to deliver the requested outputs. You are responsible for reviewing AI-generated content for accuracy before relying on it.
4. Sharing and Disclosure
We do not sell your personal data. We may share data with trusted service providers who help us operate the service (e.g., hosting, storage, analytics, and payment processing). These providers are bound by confidentiality and security obligations.
5. Data Retention
- Account data is retained while your account remains active.
- Study materials remain available unless you delete them.
- Backups may persist for a limited time for reliability and security.
6. Your Choices and Rights
- Access or update your account information.
- Delete study sets or request account deletion.
- Opt out of non-essential communications.
7. Security
We use reasonable technical and organizational measures to protect your data. No system is perfectly secure, so please use strong passwords and protect your account credentials.
8. Children’s Privacy
Mongur is not intended for children under the age required by local law. If you believe a child has provided personal data, contact us and we will remove it.
9. Changes to This Policy
We may update this policy as our product evolves. We will post updates here and revise the “Last updated” date.
10. Contact
For privacy questions or requests, contact us at support@mongur.com.